How I Use Loyalty Programs

How I Use Loyalty Programs

Key takeaways: Evelyn Harrington emphasizes that loyalty programs create emotional connections, enhancing customer retention through personalized rewards and experiences. British Bistro Restaurant stands out for its commitment to local ingredients…
How I Handle Change of Plans

How I Handle Change of Plans

Key takeaways: Embracing change in restaurants can lead to unexpected opportunities and memorable experiences for both staff and guests. Adaptability and effective communication are crucial in managing unexpected challenges, ensuring…